PayTrack: Simplifying Recurring Payments
Industry
FinTech
Platform
Mobile
Project type
CaseStudy
Role
UI/UX Designer
Tools
Figma, Paper and Pen
The Problem: The Endless Payment Cycle
Subscriptions, rent, utilities—recurring payments sneak up on us every month. Miss one, and you’re locked out of Netflix, hit with late fees, or left sending awkward “rent reminders” to your flatmate. Managing multiple payments across platforms was messy, stressful, and easy to forget.
The Spark: What If Paying Bills Felt Effortless?
The goal was simple: create a mobile app that automates recurring payments while giving users flexibility. For rent payments, the app was designed with a feature that made splitting costs with flatmates as easy as sending a text—without the drama.
PayTrack was imagined as a tool that removes the mental load of remembering due dates. It handles recurring payments in one place—automating what can be automated and simplifying what can’t.
The Design Journey: From Chaos to Clarity
User interviews and research revealed three recurring frustrations:
Forgetting payment dates.
Struggling to split costs fairly.
Limited visibility into what’s already paid versus what’s pending.
With these insights, the design direction focused on creating peace of mind and control for users. The process moved through sketches, prototypes, and user testing, with continuous refinements centered on clarity, automation, and trust.
